Amwell Telehealth. Connect with a provider by phone or video — no driving to appointments, no waiting rooms. Includes primary care, non-emergency concerns, dermatology, lactation support, nutrition counseling, and behavioral health.
Best for: colds, rashes, minor illnesses, prescription refills or anything that doesn't need a hands-on exam.
HOW TO ACCESS
Log in via Amwell / member portal
COST
$0
How do I find a doctor for regular checkups or ongoing care?
Primary Care. See a provider virtually through Amwell, or in-person through the PHCS PPO Network.
VIRTUAL
Amwell, anytime
IN-PERSON
PHCS PPO Network Directory
CONSULT FEE
Paid at time of visit — see your guidelines
AFTER AMCS IS MET
Eligible costs shared 100%
Senior program note
Use your Medicare provider first. Only use the PHCS PPO Network if a Medicare-registered provider isn't available within 30 miles of home.
Where do I go for something urgent but not an emergency?
Urgent Care. For things like a bad cough, a sprain, or a cut that might need stitches, head to a CVS MinuteClinic or an in-network urgent care facility.
HOW TO ACCESS
CVS MinuteClinic or PHCS PPO urgent care
CONSULT FEE
As low as $10 at CVS MinuteClinic; varies elsewhere by program
AFTER AMCS IS MET
Eligible costs shared 100%
What do I do in a real emergency?
Emergency Care. Before an emergency, review the preferred hospitals list to familiarize yourself with the best emergency options near you. Notify WeShare Health once you're safe.
HOW TO ACCESS
Call 911 or go to nearest ER
CONSULT FEE
Starting at $500, consult your program guidelines
AFTER AMCS IS MET
Eligible costs generally shared — see your guidelines
How do I talk to someone about stress, anxiety, or mental health?
Mental Health. Talk to someone without waiting weeks. Behavioral health visits are shared through Amwell or BetterHelp virtually, or find an in-person provider through the PHCS PPO Network.
VIRTUAL
Amwell or BetterHelp
IN-PERSON
PHCS PPO Network
COSTS
$0 for Amwell or BetterHelp, consult fee for in-network provider
AFTER AMCS IS MET
Eligible costs shared 100%
How do I get my prescriptions filled affordably?
Pharmacy. Fill prescriptions through CVS Caremark network pharmacies, or use our pharmacy discount program, Optum Perks. You can use one or the other, so check with your pharmacist on which saves you more.
HOW TO ACCESS
CVS Caremark network pharmacy or Optum Perks
COST
Varies by medication
Where do I go for lab work or imaging?
Lab Work & Imaging. Labs through Labcorp or Quest Diagnostics are eligible for sharing after a consult fee. Other laboratory services are shared 100% once your AMCS is met.
HOW TO ACCESS
Labcorp or Quest Diagnostics
CONSULT FEE
$10 ($40 for WeShare Essential) for Labcorp / Quest labs
AFTER AMCS IS MET
Other lab services shared 100%. If you have a $0 AMCS, $50 consult fee would apply.
Not sure where to start?
Our Member Care team can point you in the right direction.